The Intelligence Behind Every Interaction
AIVA MD unifies voice, chat, fax, and data through a reasoning engine built for healthcare, helping every team work smarter, faster, and more humanly.
The Intelligence Behind Every Interaction
AIVA MD unifies voice, chat, fax, and data through a reasoning engine built for healthcare, helping every team work smarter, faster, and more humanly.
The technology that powers intelligent healthcare automation.
It brings together voice, chat, fax, and automation into a single, interoperable system that learns from every interaction, reducing administrative burden and improving care coordination across your entire organization.
AIVA Reasoning Engine™
The AIVA Reasoning Engine™ is the brain behind our platform, designed specifically for healthcare. It goes beyond natural language processing by combining contextual understanding, data reasoning, and intent recognition.
The Connected Ecosystem
The Reasoning Engine integrates every part of the clinical ecosystem, from digital front desk and workflow automation to patient communication and provider support.
The 360° Patient Experience
AIVA enables a continuous loop between patients, staff, and providers. It delivers personalized, timely interactions, confirming appointments, routing messages, triaging requests, and capturing documentation, all while learning from every exchange.
How the AIVA Platform Works
How AIVA transforms your operations
The AIVA MD Platform was built to adapt to every clinic’s unique environment. From seamless system integrations to continuous optimization and intelligent orchestration, AIVA ensures that every interaction, whether a call, fax, or chat, works together in perfect harmony. It’s how healthcare operations evolve from disconnected systems into a unified, learning ecosystem that gets smarter every day.
Integrate
Connect Seamlessly. Work Effortlessly.
AIVA integrates with your existing EHR, phone, and fax systems to create a single source of operational truth.
Through secure, HIPAA-compliant APIs and data mapping, AIVA eliminates double entry and disconnected workflows, ensuring information flows securely between every team, every time.
Orchestrate
Coordinate Every Touchpoint
From patient scheduling to follow-ups and documentation, AIVA orchestrates the entire care journey across voice, fax, and chat.
It ensures every task is routed to the right person at the right time by enabling faster responses, fewer errors, and a more connected patient experience.
Optimize
Learn, Adapt, and Improve Continuously.
By analyzing interactions, outcomes, and user behavior, AIVA continuously fine-tunes workflows, identifies bottlenecks, and enhances accuracy, reducing administrative burden while improving efficiency and staff satisfaction.
AIVA’s intelligence grows with your organization.
