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Every referral, from sent to seen.

The AIVA Referral Network connects referring offices and specialists in one place. Referrals arrive complete, patients get booked, and everyone can see where things stand.

Join the network See how it works
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Referral for J. Rivera
From Northside Family Medicine
Booked
  1. Referral received
    Arrived by fax, read and filed
    Mon 9:12 AM
  2. Matched to patient
    Chart created with the referral attached
    Mon 9:13 AM
  3. Patient contacted
    Text sent, then a call from AIVA
    Mon 10:05 AM
  4. Appointment booked
    Nov 4, 8:30 AM with Dr. Patel
    Mon 10:09 AM
  5. Visit completed
    Referring office notified when done
    Pending
The referring office sees this same status. No calls needed.

Still faxing? That's fine.

Referring offices don't have to change how they work to join. Fax, upload or email a referral, and AIVA brings it into the network. Offices already on AIVA send with one click.

Try it: pick a way to send.

One referral, ready to work

Pick how the referral is sent.

  • Read and matched to the patient
  • Duplicates grouped together
  • Patients already booked are never contacted again
  • Every call, text and email kept on record

Good for both sides of the referral.

Specialists and surgery centers

  • More referrals turn into booked visits.
  • AIVA reaches out to patients by text, email and phone, day and night.
  • Staff stop chasing faxes and work only what needs a person.

Referring offices and health systems

  • Know your patient was contacted, booked and seen.
  • Check status anytime instead of calling to ask.
  • Get a clear report of every patient you referred.

How it works

  1. Send

    The referring office sends the referral through AIVA, or by fax, upload or email.

  2. Match

    AIVA reads it, finds or creates the patient and files it in the right place.

  3. Book

    AIVA contacts the patient and books the visit. Staff step in only when needed.

  4. Close the loop

    Both offices see each step, all the way to the completed visit.

Reports for your referral partners.

Give referring partners their own report page with your practice's name on it. They sign in with a one-time code sent to their email. No passwords to manage.

Find the right specialist for every patient.

Search the network by specialty, procedure, location, insurance and soonest availability. AIVA suggests the best fit and sends the referral in one click. If a specialist declines, AIVA offers the next match.

  • For referring offices: no more calling around to find who takes the patient's insurance or has an opening.
  • For specialists: a network profile with the referrals you want, and new referring offices that can find you.
Sort by
Best match ranked by insurance, distance and soonest opening.

Bring your referrals into one place.

We set it up with you and your referral partners. Your team keeps working the way it does today, with less chasing.

Request a demo